CannPal is committed to providing you with the best possible customer service experience. CannPal is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future CannPal customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
CannPal may also collect personal information and data during the course of conducting its business, and that is reasonably necessary for the purposes of conducting its business. This personal information includes information about individuals who:
- Conduct business or intend to conduct business with CannPal including investors (past, present and future), licensees, partners and research collaborators;
- re business partners, or are part of an organisation which is a business partner, and includes contractors, external advisors and consultants;
- Are researchers associated with a research collaborator on an CannPal research project;
- Seek employment with, are employed by, or have been employed by CannPal;
- Seek work experience with, are undertaking work experience, or have undertaken work experience with CannPal;
- Have contacted CannPal or left comments on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, managing our online presence and social media channels or handling other communication activities. Those companies will be permitted to obtain only the personal information they need to deliver the service. CannPal takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. CannPal reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Call: +61 (2) 6108 3622
Level 3, 45A Bay Street, Double Bay NSW 2028